1. Payment Policy

Aomais makes paying for your orders easy by providing a range of convenient payment options. Below is a guide to the different payment methods used by aomais.com, so you can choose the right way for you.

Paying with PayPal


1) PayPal is a secure and trusted payment

Processing service which allows you to shop online. PayPal can be used at www.aomais.com to purchase items.

2) Using PayPal

You need to have a PayPal account before ordering from www.aomais.com.

 Log in to your PayPal account, or create one if you haven't already.

 Follow the on-screen instructions given by PayPal.

 

3) Advantages of using PayPal

Payment is traceable. You can trace the status of your payment using your PayPal account.

Payment does not require you to use your credit card online (you can transfer directly from your bank account). If you do use your credit card through PayPal, vanguardsmoke.com won't see your credit card number, minimizing the risk of unauthorized use.

 

If you have any further questions regarding your order, please email to: support@aomais.com

 

2. Warranty and Return Policy

1. Order Status

When you place your order, we will send a confirmation email with all your details. As soon as your order heads out the door for shipping, you’ll receive another email notifying you of the shipment, which will include the tracking number.

If you wisely created an account with us at or prior to checkout, you’ll have access to check on your order’s status at any time when you LOGIN using the link located at the top of the navigator. We know you’re going to be anticipating your goods, but give us 24 hours for your tracking info to get updated on our site.

   

 

2. 30-day Manufacturing Warranty

At Aomais we strive to solve your problem in a fast and professional manner. If you are experiencing any products issues or feeling frustrated, then please contact Aomais support or by Calling our customer support. You have a product covered by our Warranty terms, our customer support will guide you to easiest way of returning your products. You will always need your receipt or other proof of purchase to claim warranty.

 

A limited one-year warranty applies to all Aomais products purchased from us (official website or Amazon store ) . During the warranty period, your any defective Aomais product will get a repair / replace/ refund. Repair/ replacement under the terms of this warranty does not give right to any extension or a new beginning of the period of warranty.

 

Not covered by Warranty:

  •  Products without sufficient proof of purchase
  •  Lost or stolen products
  • Items that have expired their warranty period
  • Non-quality-related issues( after 30 days of purchase)
  • Free products
  • Repairs through 3rd parties
  • Damage from outside sources
  • Damage from misuse of products ( including,but not limited to: falls, extreme temperatures, water, operating devices improperly)
  • Purchased from unauthorized resellers.

 

3. Return policy

The AOMAIS store offers a 30-day money back guarantee, which starts from the date the product is shipped. To utilize this guarantee, contact Aomais Support within this 30-day period.

Cost of return shipping will be at your expense. Except the manufacturer is the responsible party.

1. Returns must include all accessories

2 .Items must include original packaging.

 1.For non-quality related warranty claims,buyer is responsible for shipping cost.

 2.For non-quality related warranty claims, Aomais refunds the cost of the product itself.

 3.Returns may be rejected if items do not meet above requirements.

For purchases not made directly through Aomais’online stores ,please contact retailers for refunds.


4.Shipping Policy

We will use Amazon Multi-channel delivery,Such as USPS, UPS, amazon logic and OnTrac.

 


5.Shipping Time

Usually need 7-30 days after shipped.It depends on actual shipping arrive time.





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