Warranty

30-Day Money-Back Guarantee

You may return your defect product and packaging within 30 days of purchase to receive a FULL REFUND.If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

12-Month Warranty for Quality-Related Issues

Requests within country of purchase

We will take care of all quality-related issues with a Replacement or Full Refund.We will provide the warehouse address for you to return the items.

Requests from outside country of purchase

We will care of all quality-related issues with a Full Refund or Replacement.International shipping costs must be covered by the customer. If the item cannot be returned then we will offer a half Refund.

FAQs:

1. What isnt covered by the warranty?

Purchases from unauthorized sellers

Improperly operated devices

Purchases made over 12 months ago(unless otherwise stated)

Non quality-related issues (after 30 days of purchase)

2. When does the warranty begin?

It begins the day you place your order.

3. How do I claim the warranty?

Before submitting a warranty claim,please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.

If you believe the item is defective and under warranty,please submit a Return or Exchange request on the product’s support page,or contact us:support@aomais.com

4. What is a valid proof of purchase?

An Amazon order number for a purchase made through AomaisDirect

6.Who are authorized Aomais Retailers?

Our major authorized Retailers only Amazon.com.For more information, please contact us:support@aomais.com