30-Day Money-Back Guarantee
You may return your defect product and packaging within 30 days of purchase to receive a FULL REFUND.If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
12-Month Warranty for Quality-Related Issues
★ Requests within country of purchase
We will take care of all quality-related issues with a Replacement or Full Refund.We will provide the warehouse address for you to return the items.
★ Requests from outside country of purchase
We will care of all quality-related issues with a Full Refund or Replacement.International shipping costs must be covered by the customer. If the item cannot be returned then we will offer a half Refund.
1. What isn’t covered by the warranty?
★ Purchases from unauthorized sellers
★ Improperly operated devices
★ Purchases made over 12 months ago(unless otherwise stated)
★ Non quality-related issues (after 30 days of purchase)
2. When does the warranty begin?
It begins the day you place your order.
3. How do I claim the warranty?
Before submitting a warranty claim,please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty,please submit a Return or Exchange request on the product’s support page,or contact us:firstname.lastname@example.org
4. What is a valid proof of purchase?
An Amazon order number for a purchase made through AomaisDirect
6.Who are authorized Aomais Retailers?
Our major authorized Retailers only Amazon.com.For more information, please contact us:email@example.com